Case Study 1 of an NRI client
Ms. Mythili, who is a Tamil expatriate in London, approached Zenith with a relatively challenging job. She wanted her two neighboring flats in Ceedeyes Apartments, Velachery to be merged into one by demolishing the wall between the two.
Ms. Mythili has a keen sense of design, and she knew what she wanted exactly. A client with unique requirements and bespoke ideas is a great friend for any interior designer. Ms. Mythili was precisely that for Zenith Interior.
Ms. Mythili needed a construction team with special expertise in demolishing walls without damaging the strength of the structure. This was not a problem at all. Our team is well equipped with highly skilled and experienced laborers and top-notch equipment. The team is supervised by 3 veteran architects and 5 experienced interior designers. We assured Ms. Mythili that her property would be safe in our hands.
She was also concerned that she was living in London and she didn’t have anyone in Chennai to supervise the work locally. Our promise was that she didn’t need anyone to supervise the work locally when you are with us. We guaranteed our dedicated site supervisors will be working on behalf of her.
Our chief executive Mr. Balasubramaniam handled Mythili’s project. He is the shepherd of our team who spearheads Zenith Interior. He is well known for his signature interior design works in Chennai.
Our designers and architects visited her site at Velachery and devised several ideas based on her requirements. Based on the ideas, we then created 3D plans. Ms. Mythili was impressed by the plans and chose one that, she thought, would be perfect for her requirements and lifestyle.
Communication was always the major concern of Ms. Mythili or any NRI client. But we were very confident since we had years of experience in managing NRI projects.
Since Mythili is a busy professional in London, she couldn’t come home so we could have face-to-face discussions over the design. So, we had to do the discussion over Skype and Email.
We made few changes in the 3D plans as per her request and sent it for approval. Ms. Mythili has a strong sense of color, design, and aesthetics. Her suggestions and requests really helped us to create a better plan for her.
Finalizing the 3D design, Ms. Mythili came India and picked the materials and accessories for the home. We offered her all assistance in finding the best materials and accessories.
Mythili came to Chennai for four days to finalize the materials for interior design. Upon landing here, we took Mythili to various showrooms and dealers in and around Chennai and assisted her to choose the following materials.
Finalizing the design, our expert team under chief executive Mr. Balasubramaniam took over the site. We started the work by demolishing the wall that separated her two flats. We used cutting-edge technologies to demolish the structural element from the building without causing any shaking or juddering to the building.
We regularly updated Ms. Mythili on the progress of the work. We shared photos and videos of the works and assured that the work is progressing as per the plan. She seemed quite pleased with the prompt and timely communication.
We completed the work within the time we had agreed upon. Ms. Mythili was very content with our work as well as customer service. She was eager to see her newly refurbished home; we to see her reaction after being impressed by our work.
The project was completed when Ms. Mythili reached home again. All she did was turned the key, opened the doors and marvel at the amazing work we have done for her.
She said that she was very happy about the way her home had turned out. We were also glad that our client liked our work and appreciated it. Here is what Ms. Mythili had said about us in Google
Case Study 2 of an NRI client
Mr. Mahadevan called Zenith Interior from Singapore for a water seepage problem in his flat in Chennai. All he wanted was the seepage to be fixed immediately.
Our team went to the site and analyzed the issue and found that the flat needed an interior renovation because it was quite old. However, as Mr. Mahadevan was not interested in home renovation at that time, our team resolved the water seepage issue by providing proper solution.
Mr. Mahadevan was impressed by the quality of the work and the right solution that we provided. After few months he came back to us for renovating his house.
Since Mr. Mahadevan had prior experience with the Zenith Interior, he had no doubt regarding whom he should choose for his turnkey interior renovation requirement in Chennai.
Mahadevan was in Singapore, and he couldn’t visit our office for the discussion on the design. We communicated through Skype, email, and telephone. Mr. Mahadevan was completely satisfied with the prompt communication.
After the site inspection, our designers created the design considering the requirements of Mahadevan. We shared the designs over email and discussed it via Skype.
After we agreed upon the design, list of works and cost, we finalized the plan and design.
We took over the house of Mr. Mahadevan and started revamping the old interior design into a beautiful and modern living space with latest amenities and accessories. Our goal was to give a complete facelift for the home.
The project is currently under progress we update Mahadevan about the progress of the work regularly. Our dedicated project managers ensure that the work progress as planned. Mr. Mahadevan is completely happy about the progress of the work. He is also impressed by the responsibility of our team in his absence.
Mr. Mahadevan visited Chennai for a couple of days to select the materials. We assisted him to buy the best tiles, chrome plated fittings, and sanitary ware.